EVERYTHING YOU NEED TO KNOW
FREQUENTLY ASKED QUESTIONS
Still have questions? No worries! Please feel free to email our customer care team anytime at info@manupskin.co and we will be more than happy to help.
Where is Man Up made?
All Man Up products are made in Sydney, Australia with local natural and botanical ingredients.
Does Man Up test on animals?
Our products have NOT been tested on animals—we love our furry friends too much.
Does Man Up use natural ingredients?
Yes! All our products are made with Australian natural and naturally derived ingredients that protect and heal your skin!
Is Man Up products vegan?
There are NO animal by-products in Man Up and all our products are 100% vegan friendly.
How many times should I use my Man Up products?
Daily!
Do your products have anti-ageing benefits?
Man Up products are formulated with high-quality ingredients designed to help address concerns like fine lines and wrinkles.
Are your products safe for all skin types?
Yes! Man Up products are designed to be suitable for ALL AGES and ALL SKIN TYPES.
How long should my products last?
If using the products as directed (daily for Day & Night, twice daily for Shower) and the amount per application (2-3 pumps for Day & Night, 1-2 pumps for Shower), your Man Up products have been designed to last you approximately 3 months.
The products also have a 2 year shelf life, so will still be effective up to 2 years, so you can take your time using them if you prefer.
Ideally, we recommend storing your products in a cool, dark place or room, not exposed to direct sunlight (for best longevity and key ingredient stability).
How do I apply the products correctly?
DAY: Apply after your morning shower to a clean, completely dry face. 2-3 pumps is enough. Apply evenly and gently across your whole face using your fingertips. Make sure to particularly target the ageing areas (bags, crows feet, forehead, cheeks and nose). Clean shaved or short stubble: finish with the rest of the lower face, chin and neck. If you have facial hair, feel free to skip these areas. Ideally, avoid sweating for 20 minutes. Used once daily.
NIGHT: Apply before bed after your shower to a clean, completely dry face. 2-3 pumps is enough. Apply evenly and gently across your whole face using your fingertips. Make sure to particularly target the ageing areas (bags, crows feet, forehead, cheeks and nose). Clean shaved or short stubble: finish with the rest of the lower face, chin and neck. If you have facial hair, feel free to skip these areas. Night may be applied slightly more heavily than Day (which should be lightly applied). Used once nightly.
SHOWER: Apply in the shower to a wet face, before rinsing off under running water straight after. 1-2 pumps is enough. Using both hands, apply in circular motions, making sure to cover your whole face and neck. You don't have to scrub hard - the ingredients will do the job for you. Used twice daily.
NOTE: Day and Night will work best when applied directly after using Shower. Shower is crucial to clean and remove everything off your face, prepping your skin for Day and Night to be their most effective.
Who can and who should use Man Up?
Everyone can use Man Up skin care products. That includes adults, elderly, children, teens, men and women. All skin types.
Skin ageing typically starts at age 25, so if you are near this age or over it, Man Up is especially appropriate for you.
Why should Man Up Night only be used at night time?
Retinol (Vitamin A), the superstar of anti-ageing and hallmark ingredient of Man Up Night, makes your skin more sensitive to sunlight, so is best used at night. Retinol is also itself extremely sensitive to light and will break down with light-exposure, so is less effective as an ingredient during the day.
SHIPPING FAQS
Free shipping on orders $90 or over.
Domestic shipping (Australia) - 1-3 business days. May take a little longer if a rural address.
International shipping - 10-14 business days approx. Can be sooner.
Man Up ships to only Australia and New Zealand (at this stage).
Express Shipping:
Same State: 1-2 business days
Interstate: Up to 4 business days
Return FAQs
If you are not 100% satisfied with your product(s) or if they are damaged in any way, let us know and we will send you a replacement or issue a full refund.
Subscription FAQs
Our three-month subscription skincare service offers a convenient and cost-effective way to maintain your skincare routine. Here’s how it works:
- Monthly Payment: You’ll be charged $40 per month for the duration of your subscription.
- Quarterly Shipments: Every three months, you will receive a new Man Up package. These products are designed to last you for the entire three-month period, ensuring you always have the products you need without running out.
- Automatic Renewal: Your subscription will automatically renew every three months, with the monthly charge of $40 continuing, so you never have to worry about reordering.
- Easy Management: You can manage your subscription online, allowing you to update your preferences, pause, or cancel your subscription at any time.